A selection of testimonials from our valued customers. From yell.com and personally written emails.

Having discussed initial thoughts with Mark at Rope Garden Nursery I was confident that he would be able to work with our brief and he had some suggestions that we liked including the grass guard which we didn't know existed previously. When we saw the plan this was exactly what we hoped for and we were eager and excited to watch the transformation.
Our biggest decision was what colour’s to choose. We went with Mark's recommendation. The team arrived on day 1 as agreed and the work began. Over the following days, whatever the weather the team worked tirelessly and professionally to remove the old drive and gradually build the picture matching the plan. Sections were cordoned off to make sure we didn't disturb the laid stones but this was done in such a way that access to the property wasn't restricted and it didn't impact our day to day living.
To say we are thrilled with the end result is an understatement. This has surpassed our expectations. The quality products used and precision of laying the stones have all made for a perfect scene. Our neighbours are envious and have called round to admire the finished product.
We would like to say a huge thank you to Mark and the team for their professional, efficient yet friendly approach and the pride they take in their work to deliver such an outstanding end result.

- L. Hayward from email

We are a Care Village for Older people and have many customers who are living with a Dementia- some further down this journey than others. We won a grant of money from Tesco Bags of help and wanted to improve our garden area to create a truly Dementia Friendly garden. We already had a design and plans and obtained quotes from various landscapers, we chose Rope Garden Nursery because we felt we would be getting that personal touch having met Mark, we felt he was in tune with us.

The work started in a timely manner, communication was very good. We were particularly taken by the respect shown right from the start, the team wanted to know how we wanted to be addressed Madam, Sir, Mrs etc. and first name terms were agreed.

The team of lads worked well as a team, arrived on time, communicated if they were delayed always left the area clean, tidy and safe. They were conscientious and just worked away come rain or shine were professional and polite at all times.

Along the way we made last-minute changes, this wasn't a problem they just worked with us and kept smiling — nothing was a problem.

The thing that I was particularly impressed with which trust me, is a difficult thing to get from contractors. Many of Our customers are very vulnerable due to advanced dementia. The Rope Garden team coped extremely well with interactions from our customers, showing respect at all times. They always closed doors/gates behind them and never put anybody at risk- as although it was a working area we were unable to prevent some of our customers from going there. They were always safe and at the end of the day, all areas and tools were cleared away. We had no concerns about language and banter whilst they worked as is always a concern for us they were just positive, professional and happy all the time.

A fantastic job, great skill, lots of ideas and experience — we were in safe hands. Would definitely use them again and highly recommend.

- S. Bull from email

Rope Garden Nursery did a brilliant job redesigning our patio and driveway back in 2014. Mark came up with some amazing designs, all costs were explained and agreed up front, we paid a deposit and the final invoice after all work had been completed.

Every member of the team was friendly, polite and very hard working. Unfortunately, a few months later we had a few issues that we weren't completely satisfied with including a drainage problem and settlement on the block drive. I contacted Mark and all issues were rectified to a very high standard at no additional cost to us.

As a result of their professionalism, we book them again in February this year to landscape our sloping and soggy back garden. Again, the team were friendly and hardworking and we

now have a lovely useable split-level garden.

Thank you.

- JaneR-116 from yell.com

The guys did a fantastic job on my patio and garden. Mark was so helpful from quote to completion. Would defiantly recommend!

-  SH-44 from yell.com

Fantastic!! We are very impressed with the work carried out by Rope Garden Landscaping. They were always very professional and hard working. We would definitely recommend and wouldn't hesitate to use again in the future

-  OJaneR-116 from yell.com

Rope Garden nursery replaced our flagged driveway with a regular one and so far we are very satisfied with our new drive.

The men were very professional in all aspects of the work - from the first visit to the final day's work. I'd happily recommend them yell

- CarolineC-104 from yell.com

Can't recommend Mark and his team enough they were friendly, professional and left us extremely happy with our new garden.

We just need some sunshine now to be able to enjoy the fruits of their labour.

- JohnB-1320 from yell.com

What a professional, courteous and friendly firm. I dealt with Mark from the beginning, he talked me through my options and gave me good sold and fair advice. The work undertaken remodelling my front garden, sorting out the brick-paved path and putting up the new fence was exceptional. They are a fabulous and hardworking team and I would recommend them to anyone.
If I ever need anything in future Mark will be the one I ring first.
Thank you so much, I love the garden and fence and it was a pleasure to meet you.

- JuliaB-80 from yell.com

Mark and the team were friendly, professional and open to ideas and suggestions as well as making their own suggestions for my slightly quirky patio. I couldn't be more happy with the result and would definitely recommend them.

- JanetteS-11 from yell.com

Always used them in the past for turf, fence panels and gravel boards we then chose to have our garden patio done last year and we were so happy with their work that we have recently had our driveway blocked and again I couldn't fault the guys they did a fab job even our neighbours have commented how nice the work done is to our driveway. Thanks again

- SueU-5 from yell.com

I can't agree with the negative reviews either because my experience was great. I paid the balance after approving the job when it got finished, it's one of my life long rules with everything and I can't praise the team enough for the work they did for me.

I'm signing up for more! Oh yes, I was living on an island before Mark and his team showed up. Water absolutely everywhere the flooding was ridiculous. Believe me I've had plenty of bad experiences with traders so it's been a revelation to find a good one who does quality work. The team I had were so polite, respectful, and tidied up after each day. Big ticks in my book.

Mark's landscape designs are inspiring if you want to stand out from the crowd. If you get dreamy watching 'Love Your Garden' like me with Alan Titchmarsh then without a doubt this is the team

for you. My garden is now my beautiful sanctuary, I love it !!

P.S Mark, Congratulations - a winner at the Marshalls landscaping 2017 Awards this year. Well deserved team. 

- HorrisH from yell.com

The work was completed in a timely manner and to a high standard. The finished garden looks very smart and is easy to keep clean. The workers were considerate and consulted regularly throughout the job. We would recommend them to others.

- S and I McAlpine from email

Hi Mark thanks for the high level of quality and service we received on the completion of our garden, we would highly recommend you. Thanks once again.

- Mr K. Evans. from email

We are really delighted with our new patio and everyone who has seen it has loved it. Mark and the team provided a fantastic service from design through to completion, all within a matter of weeks. We went to Rope Garden Nursery looking for ideas as to how to make the back garden more of a grown-up space.

The design was really creative and met all of our requirements. The quality of work is excellent and the design is stunning, it has made a huge difference to our garden and weather permitting, we spend as much time as we can be enjoying it.

Is that the kind of thing you need? Do you need any photos?

Thanks

- A. Guest from email

I would like to thank Mark and his team for the recent work that they carried out in my garden. They were very professional at all times and listened to any questions that I raised throughout the time they were working. Nothing was ever too much trouble. The garden was left tidy at the end of each working day and I was kept informed of where they were up to.

Mark's team were reliable and looked professional wearing a 'uniform' Besides all of the above, I was and am delighted with the result. I have had lots of compliments from local people and passers-by.

I would highly recommend their work and commitment. They worked very hard!

- R. Bobbs from email

Having made a decision to have the drive replaced our aim was to have something aesthetically pleasing, contemporary, functional with an ability to accommodate our three vehicles but with two conditions; I wanted circles and grass.

Having discussed initial thoughts with Mark at Rope Garden Nursery I was confident that he would be able to work with our brief and he had some suggestions that we liked including the grass guard which we didn't know existed previously. When we saw the plan this was exactly what we hoped for and we were eager and excited to watch the transformation.

Our biggest decision was what colours to choose. We went with Mark's recommendation. The team arrived on day 1 as agreed and the work began. Over the following days, whatever the weather the team worked tirelessly and professionally to remove the Old drive and gradually build the picture matching the plan. Sections were cordoned Off to make sure we didn't disturb the laid stones but this was done in such a way that access to the property wasn't restricted and it didn't impact our day to day living.

TO say we are thrilled with the end result is an understatement. This has surpassed our expectations. The quality products used and precision Of laying the stones have all made for a perfect scene. Our neighbours are envious and have called round to admire the finished product.

We would like to say a huge thank you to Mark and the team for their professional, efficient yet friendly approach and the pride they take in their work to deliver such an outstanding end result.

- Mrs Drew from email

 

Please see my following feedback. Because of my poor English, you can revise it as you wanted.

We are a foreigner family and enjoy the English countryside life very much. To have a traditional English garden is our dream. The initial garden was very unsatisfactory, especially the raised part makes the garden looks very small, narrow and disorganized. We were lucky to meet our garden designer, Mr Mark

Hinkley and his team. They turned our dream into reality!

 

Kind regards,

Haizhu